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CX VERSION 1.34

FEATURES​

  • We have enhanced our Key Metrics Trend widget with the option to configure up to 6 key metrics. Additionally, metrics can now be trended on a 13 rolling month scale. These updated features provide users with more flexibility and options for better analysis.

    • This enhancement does require configuration

    Key Metrics

BUGS​

FIXED: A few bugs have been fixed to improve weighting.

  • Weights are now applied to the data that is downloaded or exported from the platform on reporting views with a table.
  • Metrics shown on scorecards while weights are applied are now showing the proper weighted values.

FIXED: Values that are listed within the filters containing special characters are now supported.